Terms & conditions

SHIPPING

All domestic and international orders are shipped with NZ post and fully trackable. 

Estimated delivery times

Standard shipping 2-5 business days

Overnight shipping 1-3 business days 

International shipping 4-6 weeks (depending where)

Allow between 1-2 days for processing your order and sending your piece. Please contact us through email or text message if your order is urgent.

 

RETURNS & REFUNDS

Pieces may be exchanged, repaired or refunded (whichever you choose).

If you purchased a ring which doesn't quite fit, just let us know and we might have more sizes. If not we can refund.

If returning a piece, we ask you to email us at halio.creations.nz@gmail.com